All Announcements

Auto-Refresh, Change Customer Name, and Filter by Ticket Number 🚀

Improvement
Announcement

We're happy to announce that we've released three new updates: auto-refreshing, customer name editing, and filtering by ticket number.

First, DoneDone will now auto-refresh so you'll never have to refresh your browser again. This means that any new tasks or conversations will automatically update in the app.

21

Page Auto-refreshes

Currently lists and detail pages only refresh when clicking to another page. I'd like lists and detail pages to automatically refresh when an update is made instead.

Michael S
Shipped

1

Second, Admins and Owners can now update a customer's name directly from their customer conversations.

28

Edit customer name

Can we edit the customer name instead of just the email address from the ticket view?

Ryan M
Shipped

2

Finally, you can now filter by ticket # in addition to its title from any ticket list. We hope you enjoy these updates!

1

Search by ticket # in the "Filter by title..." input box

Currently, you can search by #XXX in the global search but not in the "Filter by title..." option in the mailbox/project or task/conversation lists. You should be able to.

Ka Wai Cheung
Shipped

1