It's Friday and yet another popular request has just shipped! 🚀


Include Email Reply History in Mailbox Customer Emails

Like normal emails, include the entire email reply history at the bottom of emails sent to Mailbox Customers

Michael Sanders


Emails sent to mailbox customers now include a complete email history that look like any other vanilla email.

This helps your customers quickly refresh their memories when keeping track of longer support exchanges. Your team in DoneDone still has complete access to the mailbox conversation along with its history of private comments and internal updates keeping everyone in sync. 👏