Hey there, DoneDone fans! 👋
We’re excited to announce the release of Conversation Merge, a great new feature that makes it easier than ever to keep customer conversations organized.
Ability to merge conversations that may be from the same customer and related (replies that didn't get associated correctly or multiple emails on the same issue).
It's now easy to merge multiple customer conversations into a single one, making it easier to consolidate multiple threads about the same topic. No more scrolling through separate conversation threads - just use Conversation Merge and simplify your support life.
Want to learn more? Check out our help doc and start merging conversations now.
Thanks for being part of the DoneDone family, and happy merging!