DoneDone
Ideas
Roadmap
Announcements
Log in
Sign up
Under consideration
6
SMTP Integration
#Integrations 🔗
8
Role to limit access to specific tasks or conversations
#Improvement 👍
15
Home / Dashboard Workspaces
19
DoneDone Knowledge Bases / Help Docs
#New Feature ⚙️
12
Chrome Notifications
#Improvement 👍
#New Feature ⚙️
9
Include Satisfaction Rating on Customer Conversation Emails
#Improvement 👍
#New Feature ⚙️
20
Sub tasks
#Improvement 👍
#Integrations 🔗
14
Mailbox Conversations - Email Read receipts
#Improvement 👍
12
Edit customer name
#Improvement 👍
18
Social Media as Mailbox Sources
#Improvement 👍
#Integrations 🔗
Planned
2
Bulk Edit from All Tasks & All Conversations
#Improvement 👍
12
Page Auto-refreshes
#Improvement 👍
11
Edit Directly from Lists
#Improvement 👍
8
Add Customer Filter to Mailboxes & Conversations Views
#Improvement 👍
7
Add DoneDone Triggers to Pabbly Connect
#Integrations 🔗
14
Move email to another mailbox with a different workflow
#Improvement 👍
38
Webhooks
#Improvement 👍
#Integrations 🔗
12
Move tasks & convos between projects & mailboxes with different workflows
#Improvement 👍
13
Comment / History Reactions
#Improvement 👍
#Styling 🎨
11
Status Change Automatically Updates Assignee
#Improvement 👍
In Development
23
Include Email Reply History in Mailbox Customer Emails
#Improvement 👍
#Styling 🎨
6
Add Save Replies When Starting A New Conversation
13
Team Member Collision Detection in Mailbox Conversations
#Improvement 👍
26
Mark Mailbox Conversation as Spam
#Improvement 👍
#Misc 🤷
Shipped
6
Separate autoreponders during office hours and outside of office hours.
#Improvement 👍
15
Create 'First Name' Variable for Saved Replies and Auto-Responses
#Improvement 👍
21
Autoresponder only when ticket initiated
#Improvement 👍
3
Encourage Status Updates When Commenting & Replying
#Improvement 👍
#Styling 🎨
5
Change Workflows on Existing Projects and Mailboxes
#Improvement 👍
23
Kanban View
#Improvement 👍
#Styling 🎨
Unlikely to build